Refund Policy

30-day money-back guarantee

If you're not happy with a paid GuestLink plan (Host or Manager), ask for a refund within 30 days of the payment and we'll refund it in full. No questions asked. This applies to every payment, monthly or annual, the first one and renewals.

How to ask

Email hello@gstl.ink from the email address of your GuestLink account, or reply to your payment receipt. Tell us which payment you want refunded; you don't need to give a reason.

Payments are processed by our reseller Paddle.com, the Merchant of Record for our orders, so the refund comes from Paddle and goes back to the payment method you used. Your bank or card provider may take a few days to show it.

What happens to your account

After a refund, your account moves back to the free Welcome plan. We don't delete your properties, your pages or your names.

Cancelling

You can cancel at any time. Your plan stays active until the end of the period you paid for, and it won't renew. If you also want that last payment back, ask within 30 days of it.

Your legal rights

This policy adds to your rights as a consumer; it doesn't replace them. GuestLink is provided by Wonder Flamingo Unipessoal Lda (NIPC 514097400), Portugal. See our Terms of Service.